| 1. | What is the "ADBASE License Agreement" and where can I get a copy of it? |
| The "ADBASE License Agreement" is the agreement that governs your use of the ADBASE service. In effect, it is an agreement between yourself and ADBASE made at the time of subscription and repeated each time you output a list from the ADBASE service. It is essential that you familiarize yourself with this agreement to avoid any confusion or any inadvertent license violations. You can read and/or print a copy of the "ADBASE License Agreement" by clicking on ADBASE License Agreement. |
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| 2. | Can I send ADBASE data to a mail or email fulfillment company? |
| Yes, as long as you have them agree to proper use of ADBASE data. Please click on "Terms of Use" at the bottom of any page on our website. Then click on "Mail Fulfillment Company Registration" to print out the registration form. Write your name at the bottom of the form, under "Which subscriber of ADBASE asked you to register?" and fax the form to your mail fulfillment company with instructions to fill it out and fax it back to us. Once the completed form is faxed to us, we will input their company information onto our site and notify you that this has been done. You can then have the full data of any of your lists sent directly to them through the ADBASE website by clicking on "Send Lists to Your Mail Fulfillment Company" in the Output Center. |
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| 3. | Why is it considered a license violation if I don't use the "Bcc:" field for my addresses in an email? |
| When you don't use the "Bcc:" field, you expose the email addresses to everybody receiving the email. This gives them a copy of the email addresses and will greatly increase the chances your email will be flagged as SPAM. |
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| 4. | I am a rep and one of my artists is paying for part of the subscription. Can s/he use the list? |
| No. Only the licensee can use the service. |
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| 5. | I am a rep and I want to send the lists I create to my artist so s/he can make his/her own phone calls. Is this OK? |
| No. As the licensee, only YOU are allowed to use the lists even if it is on their behalf. |
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| 6. | Can more than one person at my office access the service at the same time? |
| This is permissible if you pay an Extra Account license fee of $100 per extra user. |
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| 7. | I will be the only one using the subscription, but sometimes I want to work from home. Is that a problem with the license? |
| No. You are welcome to use the service from home, as long as you are the one accessing the service. |
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| 8. | Can I still use the names I downloaded from your lists after my subscription runs out? |
| No. You may not use any names or lists from ADBASE once your subscription expires. |
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| 9. | I share a studio with another artist; can we share the subscription? |
| No. Only the artist who has purchased the subscription may use the service. |
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| 10. | I run a representative agency and I have another office on the West Coast. Can they use my subscription? |
| Yes, you may buy an Extra Account license for your additional office. The fee is 2/3 of the subscription rate. |
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| 11. | Can all three of my assistants use the service? |
| Only one assistant can use the service on your behalf. You may also purchase an Extra Account license for the other two assistants. This would involve a $100 surcharge for each of the two assistants. |
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| 12. | I am a photographer and I want the ADBASE subscription in my name, but my assistant looks after my mailers. Can s/he access the service? |
| Yes, you may allow another person to use the service on your behalf but, as the subscriber, you are responsible for the actions of that person with respect to the ADBASE License Agreement. It is recommended that you change the password if the assistant leaves your employ. |
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